Protecting your privacy and the confidentiality of your personal information is extremely important to us. We understand the importance of your privacy and personal information and that is why we are committed to ensuring that our systems and procedures protect your personal information.
This Privacy Policy covers the entire operations of Crooked Compass, including our website and travel app.
What information does Crooked Compass collect?
Crooked Compass may collect two types of information: Anonymous and Personal.
Anonymous information is collected to inform us about how many people accessed this site, which pages people have visited today, etc. This information does not contain any information regarding names, addresses or any other details of a person. This information is collected specifically for statistical reasons.
Personal information is collected from you when you apply to use our services or products. This type of information is generally items such as your name, address, telephone and fax numbers and other contact information.
You may provide additional information such as a credit card number in order to provide a service or product to you.
What do we do with the information?
Anonymous information that is collected will only be used to help Crooked Compass monitor the use of its website. No information gathered will be provided to anyone else.
Personal information will only be used by Crooked Compass for the purpose for which it was provided.
Crooked Compass may occasionally use a third party to provide services or products. Your personal information is only provided to the third party to the extent necessary for Crooked Compass to provide our products and services to you and to the extent of the law.
What if you do not wish to provide us with information?
In order for Crooked Compass to provide you with products and services we require information about you. If you do not provide us with information then we may be unable to accept your application or provide you with products or services.
Accessing your personal information
Under the Privacy Act, you have a right to access personal information we hold about you.
Crooked Compass shall, on request, provide you with information we hold about you which is readily accessible and which may lawfully be provided.
If the information is incorrect you have the right to require us to amend this information.
Storage of your information
We protect any personal information we have from misuse or loss. All personal information is also protected from unauthorised access, modification and disclosure.
Access to personal information is restricted and access is only for approved purposes.
Personal information may be stored in hardcopy files, electronic data or in Crooked Compass software and systems.
Crooked Compass maintains physical security over all paper and electronic data stores.
Website security and privacy
Crooked Compass understands that you may be concerned about the confidentiality and security of the personal information we collect about you. Accordingly we have systems in place to ensure our online dealings with you are as secure and confidential as your dealing with us in person or on the telephone.
Disclosure
Crooked Compass does not disclose any personal information that you may have given us, such as name, address email etc, to any organisation or person outside of Crooked Compass and its associates.
Under no circumstances will Crooked Compass sell or receive payment for disclosing your personal information.
If you have any questions regarding this policy then please contact Crooked Compass.
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This category of tours involves light trekking, walking, cycling, rafting or kayaking for a few hours each day with a small amount of inclines and declines. You will require a reasonable level of fitness and good health to participate. It is important to note that due to the nature of some of our trips, they may take place in remote areas (with basic facilities) and can involve long travelling days on various modes of transport.
Suggested preparation : At least 3 months prior to departure, it is recommended that you undertake aerobic exercise (this may include jogging, cycling or fast walking) for 30 minutes, three times a week. It is also advised to walk on variable terrain and in variable weather conditions. For a cycling adventure, road cycling twice a week is recommended and for adventures which involve paddling and kayaking, it is important to gain confidence and rhythm rather than speed prior to departure.
This category of tours involve trekking, kayaking and cycling for period of 6 to 8 hours a day at a fairly consistent pace. Ideal for people looking to slightly increase the heart rate. For our moderately rated tours, you must have a good level of fitness and also be in good health. It is also important to be prepared for variable weather conditions. Altitude may also come into play. This category of tours may involve visiting remote areas where facilities can be quite basic. Accommodation may also involve camping, homestays or basic accommodation where facilities may not be considered of western standards. To enjoy this style of travel, it is suggested for travellers to have a reasonable level of fitness and health, a positive attitude, as well as a fairly active lifestyle. An open mind is also required.
Suggested preparation: At least 3 months prior to departure, it is recommended that you undertake 45mins – 1 hour of aerobic exercise, three to four times a week. Some potential exercises that could be beneficial include hill walking with a backpack on over variable terrain and weather conditions, as well as running and cycling dependent on the activity you plan on undertaking.
This category of tours involves trekking, kayaking, cycling or other adventure activities in remote areas for up to 8 to 10 hours a day. It is important to note that with the remoteness of some regions comes a variety of other challenges such as variable weather conditions, accommodation as well as facilities. You must have an excellent level of fitness and good health to be able to partake in this category of tour. You must have confidence in your own ability and be in good physical condition. Includes extended periods of endurance.
Suggested preparation: At least 3 to 4 months of strenuous exercise, four times a week. When preparing for treks it would be beneficial to participate in hill walks with a weighted day pack (approximately 5-8 kg) once a week for aerobic fitness and strengthening of leg muscles. It is also important to do this on variable terrain to prepare for challenging adventures. When preparing for cycling adventures, regular bike riding (at least 4 to 5 times a week for 1-4 hours is essential). It is also important to cycle on uneven surfaces or even participate in other aerobic exercises such as running or swimming to build up strength and stamina. Altitude may also be a factor in these tours.
This category of tour often involves extreme trekking, cycling or other extreme adventure activities. It is important to expect remote and poorly defined tracks and to be prepared for variable weather conditions for 10 to 12 hours per day (may sometimes be more depending on weather and altitude). These adventures are suitable for travellers who have prior experience in strenuous travel and activities, are extremely fit and have excellent health. It is also important to note that some of the terrain on these adventures will involve trekking in snow, at high attitude levels and may require technical equipment.
Suggested preparation: It is important to note that physical fitness should be an ongoing activity, commencing around 5-6 months prior to departure, or even before if you have no prior fitness. Exercise should focus on building maximum endurance and stamina. Four to five hard sessions of 40-60 mins per week should be completed and can include exercises such as going to the gym, running, swimming or cycling to focus on building aerobic stamina. It could also be beneficial to prepare by hiking on rough terrain, in extreme weather conditions or partake in altitude training.
